ORIS

ORIS

ORIS or Online Request and Issue Support System is our robust issue and problem management support system which allows you to track the progress and status of issues and requests for all your projects and product support needs.

ORIS

With ORIS, System owners can track the performance of their customer service or support staff who are handling their customers’ needs and track each individual request or a project as a whole and monitor the progress. ORIS has the ability to let users' scope each request individually and churn out reports for statistics or billing purposes.Client users of the system, benefit from the ease of use in submitting issues and requests and track progress through an intuitive system. The system is built-in with approval checks so that all work will require authorized  approval prior to commencement.

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